Dear Sir or Madam:
You now find yourself in the on-line platform of the Czech Arbitration Court. In the main menu, please choose the language in which you wish to communicate with the Czech Arbitration Court.
Should your request be in regard to a particular dispute to which you are Party, please do not direct your communications by e-mail but rather use a Non-Standard Communication sent through our on-line platform. Should your inquiry be in regard to the function and use of the on-line platform and not a procedural question of an ADR Proceeding, please pose your question in English.
For reasons of speed and accuracy, we will try to utilize responses already existing on our system dealing with the matter of your inquiry. The information, which we will select with your help, will be accessible to you in the form of a PDF document.
If you cannot download documents in PDF format (and you are using MS Internet Explorer IE), this may be the result of the restrictions on your IE setup. You can resolve these problems through the following procedure:
Another possibility is to select a different Internet browser for utilizing the website, e.g., Opera (www.opera.com) or Firefox (www.mozilla.com/firefox).
Now, please select the area(s) to which your communication pertains. Download the FAQs (frequently-asked questions) by clicking on the area title. We recommend that you carefully review the material in detail, as it is regularly updated and amended to encompass the most useful information.
General questions related to ADR and the on-line platform
Questions related to difficulties with downloading and/or reading documents on the on-line platform
Questions related to the form of communication, form of documents filed with the Court, and communication rules
Questions related to ADR Fees
Questions related to how to file a Complaint via the on-line platform, including the language of the ADR Proceeding
Questions related to the content of a Complaint
Questions related to the ADR Procedure after filing Complaint, including Amend Payment and Amend Complaint
Questions related to the preparation and filing of a Response
Questions related to ADR Panelists
Should you not find the answer you are looking for in the material given, please select the area to which your communication pertains and resend your inquiry to the Arbitration Court in the e-mail window found by clicking on the Next button below.