image with computer and judge hammer

Personal Data Protection Policy

Personal data Policy of the CAC

The CAC (Arbitration Court attached to the Czech Chamber of Commerce and the Agrarian Chamber of the Czech Republic) is a permanent arbitration court, established by law in the Czech Republic. The CAC administers domain name disputes under a license granted by the EURid organisation. The CAC, based on this license, decides domain disputes according to the Regulation (EU) 2019/517 of the European Parliament and of the Council of 19 March 2019 on the implementation and functioning of the .eu top-level domain name and amending and repealing Regulation (EC) No 733/2002 and repealing Commission Regulation (EC) No 874/2004 and following the ADR Rules.

Your data is therefore processed either based on the consent you give when registering a domain name or based on the consent provided with registration on this platform. When you register a domain name you have to agree to the terms and conditions of the chosen registrar. Therefore, you enter into a contract for domain name registration with the registrar. One of the conditions for registering a domain name . eu is to undergo ADR proceedings if another party challenges your registration according to Regulation (EU) 2019/517.

Both EURid and your chosen registrar have their own personal data protection policies, please look up and study such policies as well.

For the CAC to decide all domain name disputes correctly, efficiently, quickly and without errors, it must process some personal data. The processing of personal data at the Arbitration Court begins in one of two ways:

  1. Your registration on this online platform for deciding domain disputes. In the case of your registration, you also agree that the CAC will keep the filled-in data until you withdraw your consent or cancel your registration.
  2. By providing the data of the domain name holder during the procedure from the Registrar. The data obtained during the domain name dispute resolution from the domain name registrar are part of the file folder of the dispute.

Since we process your data during the procedure, here you will find basic information about what data we process, who can access it, how you can obtain changes to it and how you can exercise your rights associated with this particular personal data.
The protection of the parties to the proceedings is one of our basic absolute priorities, so we thank you for the attention you will pay to the following document.

First of all, it is important to provide a brief and comprehensive overview of your rights, which are connected with the processing of personal data by the CAC:

  • In relation to the CAC, you act as a so-called data subject (the data belongs to you).
  • You have the right to know what data we process about you, who has access to it, for what purpose and based on which title we process this data (this short informative document serves this purpose in particular).
  • You have the right to request the correction of your data and, if the legal reason for their retention by the CAC has expired, you have the right to request their deletion.
  • You have the right to have the CAC process your personal data only to the extent necessary, and to protect all your rights during their processing.
  • The CAC is obliged to protect your personal data and, within its possibilities, to prevent the violation of your personal data by third parties.

1. What personal data do we process?

Your personal data (in the case of a natural person) are usually found in the domain name procedure:

  • Name and surname
  • Residence/ mailing address
  • Telephone
  • Email address
  • Fax

If you want to know what data we specifically record about you during the process, send us a Request for information on the processing of personal data according to the instructions below and we will provide you with all the necessary information about the possibility of exercising your rights.

2. What is the purpose of processing your personal data?

We process your data for the sole purpose of issuing a decision on a domain name that is the subject of proceedings in which you are a party (or a representative of a party to the proceedings).

We do not provide your personal data to third parties (who are not related to the management). Only the parties to the dispute, EURid, the applicable Registrar, the administrator of the domain dispute (employee of the CAC) and the panel designated for the decision of the dispute have access to the data from the proceedings.

A decision about a domain name under UDRP is published after it is issued following the ADR Rules. This decision is not subject to anonymization or pseudonymization. Under section 15 of the ADR Rules, a private person is allowed to request the deletion of their personal data from the published decision. In such case, fill in this Request for Anonymization of a Published Decision and send it to CAC according to the instructions below.

3. Where is your data stored?

We store your personal data electronically, on our domain dispute management platform, which has a high level of security.

4. Who has access to your personal data?

In addition to the opposing party in the domain name proceedings and the employees of the CAC entrusted with the administration of the proceedings, EURid and only the selected panel of the pending dispute have access to your personal data.

Persons other than those mentioned above have access to the personal data contained in the arbitration file only in cases established by valid legislation, in particular, e.g. common courts and executors who may, under certain circumstances, be authorized to request information from the proceedings, so that, for example, they can assess the correctness of the decision issued by the CAC.

5. How long do we keep data?

We keep the file material belonging to the discussion of the dispute in electronic form for the duration of the consent of the subject of personal data to their management. Consent can be revoked by cancelling the registration (in the case of keeping data generated by registration in the system), or by withdrawing it in writing (see below) in the case of obtaining data in proceedings based on the registration of a disputed domain name.

6. How to get information about the processing, or request a change or deletion of data about you?

If some of your data or other contact information is outdated, the information can be changed immediately in your profile (upper right corner of this page). If you are unable to change the data for any reason, it is sufficient to contact the responsible employee via email ( and request the change. You may also make such a request in person at the seat of the CAC (you can request the change in writing) or via postal services. In the message, always state the original data that is registered at the CAC and the new data that we will register from your communication.

To find out information, request to modify data, or request to delete data or anonymize published decisions, send us a completed application with a handwritten or electronic signature in the above-mentioned manner.

Request for information on the processing of personal data 

Request for Anonymization of a Published Decision

Request for Correction or Deletion of personal data

If necessary, contact one of the authorized employees of the CAC during the official hours of the Court of Arbitration (Mon-Thurs: 9:00-15:30, Fri: 9:00-14:00) on +420 222 333 340, who will be happy to answer all your questions.